Heywood & Co · Greenville, SC

AI that changes how the work gets done.

Heywood & Co helps C-suite leaders and operators turn voice and AI from slideware into operating reality. Clear scope, measurable pilots, no synergy talk.

Who it’s for

Built for leaders who own outcomes, not decks. If you need the work to move differently next quarter, we should talk.

C-suite / finance leaders

You want cost, control, and clarity. We scope pilots that show up in the operating numbers, not just the innovation backlog.

Operators

You run the day-to-day. We design voice and AI workflows that fit how people already work, then harden them so they stick.

Partners

You advise or build alongside clients. Bring the firm in when the brief needs a sharp, human advisor who can carry the AI piece without drama.

The wedge

Voice AI is where talk becomes action. It is the fastest way to change how work gets done without waiting for a full platform rewrite.

Voice AI as an operating layer

Capture intent, route work, update systems, and close the loop while people stay in the flow. Explore the Voice AI practice →

How it usually goes

Short cycles. Clear owners. Proof before scale. Full detail on the Work page.

  1. Frame the work

    We name the operating problem, the decision rights, and what “done” looks like in plain language.

  2. Run a measurable pilot

    Narrow scope, real users, real systems. You get signal on adoption, quality, and cost before you commit further.

  3. Hardwire what works

    Keep the parts that move numbers. Document the play, train the team, and leave you with something you can run.

Proof from the room

Named leaders from channels, coaching houses, and enterprise programmes. Short blurbs, then their words.

TELUS

Engaged as AI Specialist in Strategic Operations. Took the dealer voice AI programme from concept to live deployment across the dealer channel, alongside channel enablement, leadership development and coaching.

“There are very few people who combine deep, practical channel expertise with genuine command of how artificial intelligence can be deployed to commercial effect, and Adrian is one of them.”

Andrew Turner · Former Vice-President, TELUS

Open Water

World-class coaching for life-science clients including Pfizer. Designed and built broadcast studios and led Open Water into credible virtual delivery. Designed and ran a global multi-studio virtual conference with and for Open Water for Pfizer. Continues as Ben’s go-to adviser on how AI will shape the business.

“He is, simply, a world-class coach. The feedback from clients such as Pfizer was consistently, almost embarrassingly, high.”

Ben Shoshan · Co-Founder, Open Water Development

Arcadia / Si Group

Global executive coaching alongside Jim Steele, including Deutsche Bank leadership teams across North America. Designed and ran Pfizer’s five-studio global virtual conference; Jim led presentation under Adrian’s direction.

“Very few do it as well as Adrian Heywood. He commands a room, inspires the leaders in it, and builds a real connection faster than almost anyone I have seen.”

Jim Steele · Author, Speaker and Executive Coach

The Engagement Partnership

Trusted with flagship accounts: led AstraZeneca congress leadership work worldwide, then co-delivered a global Tetra Pak programme across countries and continents.

“I entrusted my flagship accounts to Adrian. He repaid that confidence every time.”

Ruth Pavion · Founder and Managing Director, The Engagement Partnership

WorldCom UK

Built and ran the UK indirect dealer channel from zero. Grew it past £100m revenue at about 42% EBITDA, becoming the largest UK telco indirect channel outside BT. Stage craft at major dealer events was a defining part of the leadership.

“Among the most accomplished presenters I have seen. Able to command a room, carry a strategic message and energise an audience of partners.”

Rob McLeod · former Managing Director, WorldCom UK

Also heard from Fortune 500 manufacturing and pharma leaders who kept the work going after the first engagement. See how engagements run →

Books

Two short notes on the thinking behind the practice.

The Ascent of AI How leaders move from curiosity to operating capability without losing the plot.
Elevate A practical look at raising how teams work when AI enters the room.
Adrian Heywood, standing in a royal blue suit

About Adrian Heywood

Greenville-based advisory for C-suite leaders, operators, and partners who want voice and AI to change how the work gets done. Coaching pedigree, channel depth, and a bias for measurable pilots over theater.

Read the full story

Tell us what you’re trying to fix.

Share the operating problem, the constraint, and what good looks like. We will figure out whether a conversation makes sense.

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